Working with a Coach
is a scientifically proven way* to accelerate performance.
I help professionals accelerate peak performance by eliminating stress & burnout and boosting energy & focus, based on 27 years of neuroscience research.
Why use brain science in coaching?
When based on brain science, coaching becomes much more powerful because it helps us focus on the "inner game" of performance. We learn to remove our own internal obstacles to success and to manage external obstacles with more grit and resilience.
Clients who work with me will have access to my proprietary coaching framework, Well in Work, developed after nearly three decades of research in neuroscience and psychology.
I help my clients with issues such as:
- How do I realize my full potential as a contributor or leader?
- How do I engage and mobilize my team to achieve their full potential?
- How do I maintain momentum in a high-stress work-environment & minimize the risk of burnout?
- How do I lead change without stressing everyone out and increasing their resistance?
Using evidence-based tools from brain research, we can quickly get to the heart of these issues and create the best plan moving forward.
Hi! I'm Pam Coburn-Litvak!
- PhD-trained neuroscientist
- Stress & Resilience researcher & author
- Certified Executive Coach for all industries
- Specialist in Healthcare Leadership coaching
What's it like working with Pam?
The Client Sets the Agenda.
Every client is unique and will come with a unique set of questions they wish to explore with a coach. Here is just one, example list of coaching topics that a client might want to cover:
These topics will set the agenda for our coaching engagement.
I usually work with clients for 6 to 12 months on a bi-weekly schedule.
Since I work with clients all over the world, most of my sessions are virtual. However, if we live within driving distance, I'm happy to set up in-person meetings.
I work with each client to create a coaching schedule to cover all the topics that they have expressed interest in. See an example schedule below:
Example Coaching Schedule
Before we begin, the client and I meet to establish a coaching agreement. This written agreement allows us to:
- identify topics and goals to be covered in the sessions;
- talk about assessment tools that may facilitate those goals;
- agree on logistics (e.g., frequency, duration, in-person or virtual, etc.);
- clarify what coaching is and is not; and
- agree on the client's financial investment.
- Review of the Well In Work framework
- Introduction to assessment tools
- Homework for client: Take assessments (estimated 20-30 min. each)
- We review the assessment results for stress & burnout levels. We identify the areas of worklife that are contributing to your stress.
- We review other assessment results as desired.
We work together to define goals for the rest of the sessions in terms of Performance, People & Processes, and/or Perspective.
These goals may be new insights based on your assessment results, or you may wish to refine the goals you originally had for coaching, or both.
We work through your desired goals in the areas of Performance, People & Processes, and Perspective. You (the Client) will set the agenda for our sessions.
I (your Coach) may suggest/send resources for specific topics.
I usually provide email/text/phone support between sessions (during regular business hours).
What Clients Say...
"I accepted a new position in a healthcare company that required a development of further leadership qualities if I wanted to be successful. I was struggling with a direction and plan for this until I started Leadership Coaching with Pam.
Working with Pam has been instrumental in guiding my focus to what is important for my career development, but also to include the expectations of the company. These sessions with Pam have magnified my desire to place emphasis on communication skills, staying organized, and motivating my target audience.
I am determined to practice what I acquire during this time with Pam to transform into an emerging figure to be used for directional change and process implementation for the betterment of those we serve at this company."
"I learn something new in each session. I’ve used several of Pam’s workbooks and articles and have seen great results by using her practical approaches and tools. I cannot recommend Dr. Pamela Coburn-Litvak enough – she is exceptional!"
What's included in a 1-on-1 coaching program?
Coaching Benefits & Bonuses
I strive to provide exceptional value to my coaching clients:
FREE Stress/Burnout Assessment
An initial assessment of stress and burnout is included in the coaching program at no additional cost.
A typical coaching program will last 6 months (12 sessions) with email & text support
BONUS: Full-Length Workbooks
Full-length workbooks on stress, burnout, time & priorities management, and leadership topics like employee engagement
BONUS: Resource Library
Access to 50+ downloadable worksheets & resources on communcation & relationship-building skills, resilience, etc.
BONUS: Video Library
Access to my video resources on stress, anxiety, depression, self-care, etc.
BONUS: Follow-up Session
Schedule a follow-up coaching session within 90 days of the final coaching session at no extra cost.
What else do I need to know?
frequently asked questions
Coaching is a partnership where the coach and client have different but important roles. You (the client) set the agenda and goals for each conversation. You identify what you want to achieve and the criteria of what it looks like when you get there. I (the coach) help you achieve your goals by using my skills and coaching tools (active listening, creating awareness, challenging, supporting, serving as a sounding board, asking questions to help generate new ideas, etc.).
Consultants are hired for their knowledge and expertise. They're usually asked to diagnose problems and prescribe or implement solutions.
With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.
Coaches won't tell you what to do. They'll ask questions and explore options with you to help you decide what to do.
Mentors provide wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching.
The coaching process does not include advising or counseling. They do not assume they have the same knowledge or expertise as their client. But coaches are skilled in listening and problem-solving. They utilize toolkits and frameworks to help their clients see all sides of an issue and implement solutions.
Unlike a mentor who "walks ahead" and advises on next steps, coaches "walk beside" their clients and help them reach their own objectives.
Therapy deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways.
Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes. These outcomes are linked to personal or professional success. Coaching is future focused. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating actionable strategies for achieving specific goals in one’s work or personal life. The emphases in a coaching relationship are on action, accountability, and follow through.
If a coach feels that a client is in need of mental health support, they will refer him or her to these services.
(Source: Envision Global Leadership)
Training programs are based on objectives set out by the trainer or instructor.
Though objectives are clarified in the coaching process, they are set by the individual or team being coached, with guidance provided by the coach.
Training also assumes a linear learning path that coincides with an established curriculum. Coaching is not linear and without a set curriculum.
(Source: Envision Global Leadership)
Most coaching sessions start with the coach asking the question, "What would be the most valuable goal we could work toward together today?" The client sets the agenda by answering that question, for example: "I'd like to focus on how I communicate in high-stress situations."
Whatever the nature of the goal, we’ll identify a few things during the session:
- What is your desired state? (i.e., how exactly do you want your communication strategy to change during high-stress situations?)
- How will you know you reached your desired state? The coach will ask you to think of specific measurements or evidence to show that you reached your goal. The more specific your criteria, the better. For example, for communication skills, you would want to think about changes in tone of voice and body language, changes in how you open and close the conversation, what communication strategies you use, and how you want others to respond.
- Where are you now in relation to your desired state? What needs to change?
- What are the obstacles?
- What are you going to do about it?
"Coaching agreement" has 2 meanings.
The first is the written agreement that is written and signed by the coach and client before coaching begins. This written agreement outlines the client's objectives for coaching, the number, frequency, and duration of sessions; ancillary services provided like assessments, and the financial investment.
The second refers to a verbal agreement that the coach and client make at the beginning of each session. It means that the coach takes the time to clarify what goals the client wants to work on for that session. At the end of the session, the coach will usually revisit the goal and ask, "Today, you said you wanted to work on X. How did we do in moving you closer to your goal? What insights have you had during this session, and what action steps do you need to take?"
Coaching is an important financial investment. However, I do not post a fee schedule on my website because the needs of every coaching client are unique. I don't do "one size fits all" coaching. Rather, I talk to potential clients about their coaching goals and then customize a coaching solution for them.
It's best to discuss finances as part of a strategy call:
My coaching programs are outcomes-based. If you are struggling, my commitment to you is to help you get quickly back on track.
Having said that, clients are free to cancel coaching at any time. I charge 50% at the beginning and 50% at the mid-point of a coaching engagement. In the unlikely event that clients cancel before they finish the entire engagement, they are refunded based on the proportion of coaching time used.
As your coach, it's my role to:
- Discover and help you clarify what you want to achieve;
- Encourage self-discovery;
- Elicit client-generated solutions and strategies;
- Provide objective assessment and observations that encourage self-awareness and awareness of others;
- Act as a sounding board in exploring possibilities and implementing thoughtful planning and decision making;
- Champion opportunities and potential, encouraging stretch and challenge commensurate with your personal strengths and aspirations;
- Foster shifts in thinking that reveal fresh perspectives;
- Challenge blind spots to illuminate new possibilities and support the creation of alternative scenarios; and
- Maintain professional boundaries in the coaching relationship, including confidentiality, and adhere to the coaching profession’s Code of Ethics as defined by the International Coach Federation
I use a variety of toolkits and worksheets as a springboard for discussion. I also often send articles or make book recommendations to clients for deeper learning.
Since I take the privacy and confidentiality of all my clients seriously, I cannot provide a comprehensive client list. But I can try to arrange client referral conversations on a case by case basis after obtaining written permission from all parties.
You, the client, are the driver of what happens in the coaching sessions. So, you will:
- Create the coaching agenda based on personally meaningful coaching goals;
- Prepare for the meeting to the point where you have a general or specific idea of what you want to work on or need help with;
- Reflect on the above and have an idea what your desired outcome is with the session. It does not need to be defined, but prior reflection is helpful;
- Reflect on how you’d like to use the time with me and what kind of support you need from me that would be helpful to you; and
- Commit to the process and set aside time for your own development and act on what you’ve committed to between sessions.
(Source: Envision Global Leadership)
All coaching clients are provided with a FREE assessment to determine their stress and burnout levels, and the types of stress that may be contributing to their stress. This assessment is called the Maslach Burnout Inventory and takes about 20 minutes to complete.
Although the cost of this assessment is included in the coaching fee, clients are not obligated to complete it if they don't wish to.
I am also certified in Hogan Assessment tools (Hogan Personality Inventory, Hogan Development Inventory, and Hogan Motives, Values, and Preferences Inventory).
These are available for individuals or teams.
You will usually complete the assessments between the first and second sessions. Doing them at the beginning of the coaching engagement allows you to integrate results-driven goals into the coaching.
*Research studies on executive coaching:
Dyrbye, L. N., Shanafelt, T. D., Gill, P. R., Satele, D. V., & West, C. P. (2019). Effect of a professional coaching intervention on the well-being and distress of physicians: a pilot randomized clinical trial. JAMA internal medicine, 179(10), 1406-1414.
Wang, Q., Lai, Y. L., Xu, X., & McDowall, A. (2022). The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches. Journal of Work-Applied Management, 14(1), 77-101.